Phones that don't turn on
Often the battery, charging circuit or a board fault stops the phone, not the memory. We repair just enough to start it and copy your data off.
Phone data recovery · Al Satwa, Dubai
Phone Data Recovery in Dubai — Get Your Photos and Chats Back
Phone dead, screen smashed or dropped in water — and no backup? Bring it to our Al Satwa shop. We check it for free, tell you honestly what can be saved, and get your photos, videos, WhatsApp chats and contacts onto a new phone or a drive.
- ✓Free check, honest answer first
- ✓iPhone, Samsung and all Android
- ✓Dead, broken and water-damaged phones
- ✓Your data stays private
Ask about your phone
Tell us the model and what happened — we reply on WhatsApp with what we can do.
What we recover data from
Broken or black screens
If the phone still works behind a smashed or black screen, we connect a working display so you can unlock it and back everything up.
Water and liquid damage
We open and clean the phone first. The sooner it comes in (switched off, not charged), the better the chance.
Boot loops and stuck on logo
We try to bring the phone back without erasing it, then save your data before any reset.
Moving data to a new phone
Photos, WhatsApp chats, contacts and apps moved from your old phone to the new one — iPhone to iPhone, Android to Android or across.
Backups you can keep
We copy your photos and videos to your new phone, a USB drive or your own cloud account — your choice.
How it works
- 1Bring the phone to the shop (or send it with our pickup). Don't charge or restart a wet phone.
- 2Free check: we find the fault and tell you what can be saved and the price — before any work.
- 3You agree, we recover your data and hand it over on your new phone, a drive or your cloud.
Good to know before you come
- Photos you deleted yourself, with no backup, usually cannot be brought back from modern iPhones and Androids — phones encrypt and clear deleted data. We'll tell you straight away if that's the case.
- Your passcode is needed to open the data on a working phone. We never bypass iCloud or Google account locks.
- Your data stays private: we only copy what you ask for and give it back to you.
Why data recovery is a separate job from a normal repair
In a normal repair the goal is a working phone. In data recovery the goal is your data — even if the phone itself is not worth fixing. That changes how we work: we avoid anything that could erase the memory, we fix only the part that stops the phone from starting, and we copy everything off before any further repair.
Most modern phones keep their data on a chip soldered to the main board and encrypted with your passcode. That's why the original board has to be brought back to life — moving the memory chip to another phone doesn't work. Our technicians do this board-level work in the shop, so your phone doesn't leave Al Satwa.
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Write a Google reviewData recovery: frequently asked questions
Can you recover data from a phone that won't turn on?
Often, yes. In many dead phones the memory is fine and the fault is the battery, charging circuit or a board part. We check it for free and tell you the chance before you pay anything.
Can you recover photos I deleted?
Usually not, if there's no backup. Modern iPhones and Androids encrypt the memory and clear deleted files. Check iCloud, Google Photos and the "Recently deleted" album first — we can help you look.
My phone fell in water. What should I do?
Switch it off, don't charge it and don't put it in rice. Bring it in as soon as possible — corrosion spreads over hours and days.
How long does data recovery take?
A data transfer from a working phone takes about an hour. Dead or water-damaged phones usually take 1–3 days, depending on the fault.
Do you need my passcode?
Yes, to open your data on a phone that starts. The data is encrypted with it. We never bypass iCloud, Google or carrier locks.
Is my data safe with you?
We only copy what you ask for, hand it to you, and don't keep copies.
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Bring it in today
Shop S4, Jaber Masood – Satwa Building, Plot No. 215-0, Al Satwa, Dubai, United Arab Emirates
Sat–Thu 10 AM – 12 AM · Friday 10:30 AM – 1 AM (next day)
Easy to reach from Jafiliya, Karama, Bur Dubai, Jumeirah and Al Mankhool.